Dissolvmortar

Shipping Policy

Summary

This Shipping Policy outlines how we manage order fulfillment, delivery timelines, and procedures for shipping physical items.

Order Processing

Orders are processed post-payment validation. High demand periods or holidays may cause slight delays.

Shipping Options

We collaborate with trustworthy couriers and postal partners offering secure delivery and tracking options.

Estimated Arrival Times

Domestic shipments generally take 5–14 business days, while international may take 10–21 days, depending on local customs.

Shipping Limitations

Certain regions may impose restrictions on specific items. Customers must ensure accurate and valid shipping information.

Handling Lost or Damaged Packages

If a package is lost or arrives damaged, contact us immediately. We will work with the carrier for a resolution.

Customs Fees and Duties

International shipments may incur customs duties or taxes, payable by the recipient.

Delivery Acknowledgment

Responsibility shifts to the customer once delivery is confirmed by the carrier.

Policy Adjustments

This policy may be revised as necessary. The latest version will always be accessible here.